明上教育隱私政策
隱私權政策
1. 隱私權政策簡介
本隱私權政策說明 明上教育文化有限公司 （「本公司」、「我們」）如何處理、保護您於使用本公司之服務（「本服務」，見以下「涵蓋服務」之列表）時所提供之資訊，以及您可以如何存取、控管您的資訊。為尊重您的隱私權、保護您的個人資訊，我們將遵循以下基本原則：
1.蒐集您的個人資訊時，我們會清楚指出目的。
2.個人資訊將被蒐集時，我們會事先通知您，以就個人資訊之蒐集、利用、揭露徵詢您的同意。
3.我們僅會蒐集特定目的範圍內必要的個人資訊。
4.除非經您的同意或基於法律要求，否則我們僅會針對蒐集目的利用或揭露您的個人資訊，且所蒐集之資訊僅會於蒐集目的完成之所需期間內保留。
5.我們將盡力確保您個人資訊的精確性、完整性和即時性。
6.我們將以適當的安全保護措施保護您的個人資訊。
7.我們會盡力使處理個人資訊的政策與措施公開透明。
8.您隨時可以存取您的個人資訊並進行適當的修改。
9.我們將會對您負責。您可以隨時針對我們是否遵循上述原則與此隱私權政策提出意見。
2. 本公司蒐集何種資訊？如何蒐集資訊？
為提供您使用本服務，我們將於必要範圍內取得您的資訊。我們所蒐集的資訊基本上有兩種：
a. 您提供的資訊
– 用戶提供之個人資料與註冊資訊
為提供用戶流暢的服務體驗，並促進用戶間更良好的交流，用戶可能會被要求註冊用戶資訊，如電話號碼、電子郵件地址、郵遞區號或郵寄／貨運地址或其他與本服務有關而得直接或間接識別用戶之個人資料。
– 促銷活動
為進行問卷調查、抽獎與其他促銷活動，我們可能會要求您提供詳細資訊，如姓名、地址、電話號碼、電子郵件地址、性別、生日，便於頒發獎品、寄送購買商品等。
– 用戶聯絡資訊
當用戶透過線上詢問表單方式聯絡我們時，為檢查回報問題並提供適當回應，我們會蒐集用戶的資訊（包括電子郵件地址、裝置類型、作業系統類型等）以識別用戶。
– 交易及付款資訊
為處理購物與支付服務的相關交易服務或付款程序，因應相關服務所生之交易資料、付款金額與方式、用戶的信用卡資訊可能會被取得。請注意，購物程序應由適當的付款機構完成，我們不會保留任何信用卡資訊。
b. 您使用本服務時，我們所取得的資訊
– 您的https://www. eduriseclass.com 用戶內部識別碼
用於確認用戶身分、避免未經授權的用戶使用本服務，以及透過您的https:// www.eduriseclass.com 帳號連結本服務。
– Cookies
為向用戶提供最佳服務，並維護服務與使用安全，我們可能會使用 Cookies儲存用戶設定以記錄存取功能，並監控使用模式及數據。例如，我們可能會使用Google Analytics協助我們進行上述工作。您可以選擇停用Cookies，但同時您將無法使用本服務的部分功能。
– 記錄
存取本服務時，可能會自動取得並儲存您的使用記錄(如：功能點擊、服務關閉或使用時間等等)、IP 地址、瀏覽器類型、瀏覽器語言等存取記錄資訊。該資訊將用以分析您的用戶環境，以便我們提升本服務，並避免未經授權／盜用行為干擾本服務正常運作。
– 裝置資訊
我們可能會不定時取得您的裝置資訊（如應用程式版本、作業系統版本、語言與國家設定、裝置型號）。此資訊將用於提昇本服務品質，並避免非法或不當使用。
您得自行決定是否提供您的個人資訊予我們，然若您未提供這些資訊，您將無法使用本服務之部分功能。
3. 本公司會如何利用蒐集到的資訊？
本公司與子公司及關係法人（「https:// www.eduriseclass.com 關聯企業」）係基於下列目的利用所蒐集之資訊(包含由本公司分享所蒐集之資訊，關聯企業為下列目的之使用)：
– 為用戶提供平穩流暢的本服務；
– 認證您的身分；
– 避免未經授權使用／盜用或濫用本服務；
– 提昇或優化本服務；
– 為提供客戶支援，有效回應用戶的疑問與訴求；
– 進行用戶滿意度調查；
– 提供本服務等相關資訊，以及關聯企業與本公司合作夥伴的廣告或推廣促銷資訊；
– 評估我們放置於網路或其他媒體之廣告效益；
– 為提供或行銷服務、產品及優惠予您，包括但不限於本公司之特別活動及推廣促銷；
– 確認促銷活動得主、頒發獎品、寄送購買商品與類似物品；
– 累積本服務相關的匿名統計資料；
– 用於本服務相關的未來發展；
– 處理購物、支付服務的相關客訴；
– 告知您其他服務相關重要資訊，於必要時與您聯絡；
– 遵守相關法律與法定義務。
4. 本公司是否分享蒐集到的資訊？
除本隱私權政策（必要時亦包括其他相關隱私權政策與附錄）另有規定者外，未經您的同意，我們不會向第三人提供您的資訊。但若是我們本於善意認為係依據相關法律之要求或許可，或為保護本公司權利及財產而進行抗辯， 則不在此限。
5. 本公司是否與其他服務供應商合作？
本公司可能不定期與服務供應商合作，協助我們為您提供最佳服務。
在與其他服務供應商建立合作關係前，我們會確保服務供應商將依此隱私權政策與相關法律處理您的資訊。
6. 本公司是否使用協力廠商模組？
本公司透過協力廠商廣告代理商在網路或其他媒體上刊登廣告。為評估廣告的效果並決定支付予廣告代理者的金額，我們在應用程式與服務中載入協力廠商模組。我們還可能在應用程式中加入協力廠商模組以協助我們瞭解服務和（或）所有額外服務的使用情況。
7. 如何存取我的資訊或更正我的資訊？
本公司盡力協助您以最輕鬆的方式控管您的資訊。您可以隨時確認或修改您的註冊資訊。
若無法直接於應用程式上確認，您可以隨時寄送書面意見要求本公司確認、更正、刪除其他本公司持有的個人資料 。
認證您的身分後，本公司將依相關法律於合理期限內回應您的要求。
8. 用戶創建內容：關於您上傳的資訊
使用本服務時，您可選擇與其他用戶交換資訊（如個人檔案名稱、圖片及評論）。
請注意，其他用戶可以讀取、蒐集或利用該資訊，若您選擇與其他用戶交換資訊，本公司概不負責。
9. 本公司如何確保本服務的安全性？
我們會持續努力盡可能確保本服務的安全性。
為前述工作進行，若本公司發現服務條款受到侵害、有受侵害之虞，或用戶間發生紛爭，我們的員工將可能會存取您提供的資訊。
10. 個人資訊會保存多久？
除法律上要求或允許保留較長期間者外，本公司將於達成此隱私權政策所定目的之所需期間內保留您的個人資訊。
11. 個人資訊會儲存在何處？
為提供本服務，本公司將透過位於世界各國安全的伺服器處理並儲存資訊。
若持續使用本服務，表示您同意本公司將您的個人資訊移轉出您所在的國家。
12. 是否有意見？是否有疑問？
若對我們的隱私權政策或處理個人資訊的方式有疑問，請使用聯絡信箱聯係我們：
郵箱: info@eduriseclass.com
13. 隱私權政策修改相關說明
我們將可能不定時修改隱私權政策，以因應本服務與相關法律規範之變更。此隱私權政策之發布日為2024年12月9日，最近一次更新的日期則為2024年12月9日。若隱私權政策有重大變更，我們將透過應用程式及/或其他方式通知您。您可以隨時透過應用程式及本公司官網查看我們的隱私權政策。如您繼續使用本服務，將視為您已同意本公司對於隱私權政策之修改。
14. 語言
本隱私權政策以中文版及英文版組成。如有任何歧異時，應以中文版為準。
[以上為隱私權政策全文]
英文版：
Privacy Policy
1. Introduction to the Privacy Policy
This Privacy Policy describes how Mingshang Education, Culture and Technology Co., Ltd. (“the Company”, “we”) processes and protects the information you provide when using our services (“the Services”, see the list of “Covered Services” below), as well as how you can access and manage your information. To respect your privacy and protect your personal information, we will follow the following basic principles:
1. When collecting your personal information, we will clearly state the purpose.
2. When personal information is about to be collected, we will notify you in advance to seek your consent regarding the collection, use, and disclosure of personal information.
3. We will only collect the personal information that is necessary within the scope of specific purposes.
4. Unless with your consent or as required by law, we will only use or disclose your personal information for the purpose of collection, and the collected information will be retained only for the period required to fulfill the purpose of collection.
5. We will make every effort to ensure the accuracy, completeness, and timeliness of your personal information.
6. We will protect your personal information with appropriate security measures.
7. We will strive to make the policies and measures for processing personal information public and transparent.
8. You can access your personal information and make appropriate modifications at any time.
9. We will be responsible to you. You can submit comments at any time regarding whether we follow the above principles and this Privacy Policy.
2. What Information Does the Company Collect? How Is Information Collected?
To provide you with the use of our services, we will obtain your information within the necessary scope. Generally, there are two types of information we collect:
a. Information You Provide
- Personal data and registration information provided by users
To offer users a smooth service experience and facilitate better communication among them, users may be asked to register user information, such as telephone numbers, email addresses, postal codes or mailing/shipping addresses, or other personal data that can directly or indirectly identify users in relation to the Services.
- Promotional activities
For conducting questionnaires, lotteries, and other promotional activities, we may request you to provide detailed information, like your name, address, telephone number, email address, gender, and birthday, to facilitate the awarding of prizes and the sending of purchased goods.
- User contact information
When users contact us via online inquiry forms, to check reported issues and provide appropriate responses, we will collect users’ information (including email addresses, device types, operating system types, etc.) to identify them.
- Transaction and payment information
To handle the transaction services or payment procedures related to shopping and payment services, transaction data generated by relevant services, payment amounts and methods, as well as users’ credit card information may be obtained. Please note that the shopping process should be completed by appropriate payment institutions, and we will not retain any credit card information.
b. Information We Obtain When You Use the Services
- Your internal user identification number on https://www.eduriseclass.com
It is used to confirm user identities, prevent unauthorized users from using the Services, and link the Services through your https://www.eduriseclass.com account.
- Cookies
To provide users with the best services and maintain service and usage security, we may use Cookies to store user settings for recording access functions and monitoring usage patterns and data. For example, we may use Google Analytics to assist us with the above tasks. You can choose to disable Cookies, but then you will not be able to use some functions of the Services.
- Records
When accessing the Services, your usage records (such as function clicks, service closures, or usage time, etc.), IP addresses, browser types, browser languages, and other access record information may be automatically obtained and stored. This information will be used to analyze your user environment so that we can improve the Services and prevent unauthorized/misuse behavior from interfering with the normal operation of the Services.
- Device information
We may obtain your device information from time to time (such as application version, operating system version, language and country settings, device model). This information will be used to enhance the quality of the Services and prevent illegal or improper use.
You can decide whether to provide your personal information to us on your own. However, if you do not provide this information, you will not be able to use some functions of the Services.
3. How Will the Company Use the Collected Information?
The Company, its subsidiaries, and affiliated legal entities (“https://www.eduriseclass.com affiliated enterprises”) will use the collected information (including the use by affiliated enterprises of the information shared by the Company) for the following purposes:
- To provide users with a smooth and stable Services;
- To authenticate your identity;
- To prevent unauthorized use/theft or abuse of the Services;
- To improve or optimize the Services;
- To provide customer support and effectively respond to users’ questions and requests;
- To conduct user satisfaction surveys;
- To provide information related to the Services, as well as advertising or promotional information of affiliated enterprises and the Company’s partners;
- To evaluate the effectiveness of the advertisements we place on the Internet or other media;
- To provide or market services, products, and offers to you, including but not limited to the Company’s special events and promotional activities;
- To confirm the winners of promotional activities, award prizes, send purchased goods and similar items;
- To accumulate anonymous statistical data related to the Services;
- For the future development related to the Services;
- To handle customer complaints related to shopping and payment services;
- To inform you of other important information related to the Services and contact you when necessary;
- To comply with relevant laws and legal obligations.
4. Does the Company Share the Collected Information?
Except as otherwise provided in this Privacy Policy (and when necessary, including other relevant privacy policies and appendices), we will not provide your information to third parties without your consent. However, this does not apply if we in good faith believe that it is required or permitted by relevant laws or is for the defense of the Company’s rights and property.
5. Does the Company Cooperate with Other Service Providers?
The Company may cooperate with service providers from time to time to assist us in providing you with the best services. Before establishing a cooperative relationship with other service providers, we will ensure that service providers will handle your information in accordance with this Privacy Policy and relevant laws.
6. Does the Company Use Third-Party Modules?
The Company places advertisements on the Internet or other media through third-party advertising agencies. To evaluate the effectiveness of advertisements and determine the amount to be paid to advertising agents, we load third-party modules into applications and services. We may also add third-party modules to applications to help us understand the usage of services and/or all additional services.
7. How Can I Access or Correct My Information?
The Company will make every effort to assist you to manage your information in the easiest way. You can confirm or modify your registration information at any time. If it is not possible to confirm directly on the application, you can send written comments at any time asking the Company to confirm, correct, or delete other personal data held by the Company. After authenticating your identity, the Company will respond to your request within a reasonable period in accordance with relevant laws.
8. User-Generated Content: Regarding the Information You Upload
When using the Services, you can choose to exchange information with other users (such as personal profile names, pictures, and comments). Please note that other users can read, collect, or use this information. If you choose to exchange information with other users, the Company will not be responsible for it.
9. How Does the Company Ensure the Security of the Services?
We will continue to make every effort to ensure the security of the Services as much as possible. To carry out the above work, if the Company discovers that the service terms have been violated, are at risk of being violated, or disputes occur among users, our employees may access the information you provided.
10. How Long Will Personal Information Be Retained?
Except where legally required or permitted to be retained for a longer period, the Company will retain your personal information for the period required to achieve the purposes set out in this Privacy Policy.
11. Where Will Personal Information Be Stored?
To provide the Services, the Company will process and store information through secure servers located in various countries around the world. If you continue to use the Services, it means that you agree that the Company may transfer your personal information out of the country where you are located.
12. Do You Have Any Comments? Do You Have Any Questions?
If you have questions about our Privacy Policy or the way we handle personal information, please contact us using the contact email:
Email: info@eduriseclass.com
13. Explanation of Amendments to the Privacy Policy
We may modify the Privacy Policy from time to time to respond to changes in the Services and relevant legal regulations. The release date of this Privacy Policy is December 9, 2024, and the most recent update date is also December 9, 2024. If there are significant changes to the Privacy Policy, we will notify you through the application and/or other means. You can view our Privacy Policy through the application and the Company’s official website at any time. If you continue to use the Services, it will be deemed that you have agreed to the Company’s amendments to the Privacy Policy.
14. Language
This Privacy Policy is prepared in both Chinese and English versions. In case of any discrepancies, the Chinese version shall prevail.